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ATM banking help guides

With Absa cash deposit ATMs, you can deposit money whether it is to credit your own or someone else’s account.
You’ll have immediate access to your money and can perform the transaction with or without a debit card.
Our step-by-step guides tell you how to send cash, redeem money vouchers and deposit cash.

How to send cash from the ATM

Send cash to anyone, even if they don't have a bank account.

How to redeem a money voucher

We show you easy steps to redeem a money voucher at the ATM.

How to do a cash deposit

It's easy to make a cash deposit at the ATM at any time.

How to send cash from the ATM

Insert your card and enter PIN
Select the “More” services option
Select “Purchase money Voucher” option
Enter value of voucher to be purchased
Enter mobile number of recipient
Confirm transaction
Money voucher ID is displayed and receipt printed
Send the 4 –digit PIN and the voucher ID to the recipient to claim funds

How to redeem a money voucher at an ATM

Select “cardless services”
Enter money voucher ID and PIN provided by sender
Confirm transaction
ATM will dispense the voucher amount

How to deposit cash at the ATM

Select Cardless services
Then select cash deposit
Enter recipient’s account number
Then enter your name, ID number and mobile number
Insert cash into the ATM
Conclude transaction and collect receipt

Need more help?

Call us on:
+254 (20) 3900000 (Landline)
+254 (722) 130120 (Mobile)
+254 (732) 130120 (Mobile)

Chat to Abby on WhatsApp:
+254 710 130000

Email us:
absa.kenya@absa.africa