Absa Merchant Portal

The Merchant Portal is a simple, zero-cost, single, payment touch point that enables our customers to accept and consolidate multiple payments while streamlining their financial operations.

Empowering Merchants with Comprehensive Insights

Gain a complete overview of all transactions in one place, providing key insights into your account activity and history.

Efficiently manage and update your merchant details to ensure your profile is always accurate and up-to-date.

Quickly search for specific payments all within an intuitive interface.

Easily download transaction statements in a variety of formats to meet your business needs.

How can I sign up for this service?

You can sign up for Absa Merchant Portal through your relationship manager or by visiting our website and completing the registration form. Our team will call and guide you on the onboarding process.
What payment options are available?

The Merchant Portal supports a variety of payment methods, including mobile money (e.g., M-Pesa) and debit/credit cards. Additionally, you have the capability to initiate both M-Pesa and card transactions directly from the Merchant Portal.
Is there a cost associated with using Absa Merchant Portal

No, Merchant Portal is a zero-cost solution for our customers for Mpesa payments. A Merchant Service Commission is applicable for card payments.
Can I track all payments from different channels in one place?

Yes, Merchant Portal consolidates all incoming payments into a single dashboard for easier tracking and reconciliation.
Is Absa Merchant Portal secure?

Absolutely. Absa Merchant Portal uses industry-standard security protocols to protect all transactions and customer data.
Who can use Merchant Portal?

It is designed for businesses, government agencies, and other institutions looking for a seamless and consolidated payment collection solution.
How long does it take to activate the service after sign up?

Once the registration process is complete, the service is typically activated within 24–48 hours.
What kind of reporting tools does Absa Merchant Portal offer?

The Merchant Portal provides real-time transaction reporting, downloadable statements, and payment analytics to help manage your finances more efficiently.
Where can I ask more questions?

Talk to Us

Telephone:

+254 (732) 130120

+254 (722) 130120

(020) 3900000

Email Address:

absa.kenya@absa.africa

card.services@absa.africa

Postal Address:

PO Box 30120-00100 Nairobi

Need more help?

Call us on:
+254 (20) 3900000 (Landline)
+254 (722) 130120 (Mobile)
+254 (732) 130120 (Mobile)

Email us:
absa.kenya@absa.africa

Absa Merchant Portal

Empowering Merchants with Comprehensive Insights

Talk to Us

Telephone:

Email Address:

Postal Address:

Need more help?