Absa Bank Kenya PLC. Registered in Kenya. Registered office: Absa Head Quarters, Waiyaki Way, PO Box 30120, 00100 GPO, Nairobi, Kenya. Absa Bank Kenya PLC is regulated by the Central Bank of Kenya.
Meet Absa Bot, your virtual assistant at Absa
Our friendly chatbot is powered by AI and designed to assist you with your banking needs and questions from anywhere and at any time. You can easily find Absa Bot in the bottom right corner of our website landing page and start chatting today.
How do I get started with Absa Bot?
I'm not human, but I may be able to help
Absa Bot can assist you with simple banking questions 24/7. Here are some ways Absa Bot can help you today.
Services & processes
Absa Bot can tell you which services require a branch visit and which can be completed over the phone, or via internet banking or mobile app.
The Bot can help answer your most commonly asked questions, such as what to do if you lose your credit card or if you need to update your address
Product info & how to
Absa Bot can help answer your most commonly asked questions, such as how to access mobile wallet.
Watch this space!
Absa Bot is learning and improving with every interaction to create new capabilities and features for a great customer experience.
FAQs
Need more help?
Call:
Tel: +254 (20) 3900000
Cell: +254 (722) 130120
Cell: +254 (732) 130120
Email: