Tell us a little bit about yourself

Who do you bank with?

Do you know how much your bank account costs? 

Do you think you are paying a fair price?

What benefits come with your account?

Do you think these benefits are useful and how often do you use or need them?

What other benefits would you like to see added?

What do you dislike the most about your current banking experience?

What stops you from looking for another bank?

How would you rate your digital banking experience?

Poor Below average Acceptable Good Excellent

Let us know if we can contact you to find out more about your banking experience and how we can make it better




Need more help?

Call: +254 (722) 130120 or +254 (732) 130120 
Email: absa.kenya@absa.africa