• Why use merchant services?

    • Improve convenience and experience the greater freedom of cashless expenditure.
    • Accept credit/debit cards and get access to a wider customer base.
    • We offer a comprehensive backup service.
    • Customers often prefer to pay by card rather than cash.
    • People tend to spend more when they pay by card and not cash.
    • It is convenient for international tourists to pay by card.
    • Reduce cash handling costs and risk of fraud by having less cash on your premises.
    • Receive a dedicated contact point for customer service of all your business queries.

  • Types of cards accepted

    • Visa
    • MasterCard
    • Visa Electron
    • American Express
    • JCB

  • Documents required

    What limited companies need to apply
    • Certificate of incorporation or certificate of compliance if not locally incorporated
    • Memorandum and articles of association/CR8, CR12
    • Company PIN certificate
    • National identification card (for Kenyan citizens)/Passport (for foreigners) for all directors (plus ultimate beneficiary owners if company is owned by other companies) and signatories/known agents
    • 1 passport-size photo each for all the signatories and directors/known agents
    • Board resolution specifying the signing powers on the company letter head sealed with the company seal
    • Signed Absa account opening pack (sealed)
    • Residential address confirmation (name estate, road and house number) for all directors and signatories (use the attached format)
    • Company physical address confirmation (can be found in the new PIN certificates)
    • Annual returns (for companies registered over one year ago)
    • Revenue stamp – KES100
    What sole proprietors need to apply
    • Certificate of registration
    • National identification card (for Kenyan citizens)/Passport (non Kenyans) 
    • 1 passport-size photo
    • KRA PIN
    • Signed Absa account opening pack (sealed)
    • Residential address confirmation (name estate, road and house number) for all directors and signatories (use the attached format)
    • Company physical address confirmation
    • Personal return
    • Revenue stamp – KES100
Are you interested in applying for merchant services?

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Need more help?

Call us on:
+254 (20) 3900000 (Landline)
+254 (722) 130120 (Mobile)
+254 (732) 130120 (Mobile)

Email us:
absa.kenya@absa.africa